[box_title ]Using COMPATIBLE / REMANUFACTURED cartridges will NOT void your warranty ![/box_title]
[toggle title=”Will using remanufactured cartridges or supplies void the Manufacturer’s Warranty?” opened=”no” ]NO, this is a myth started by a few office products retailers who only sell OEM cartridges. Our manufactured and compatible cartridges are produced to OEM standards. We offer a 100% replacement guarantee on all items we sell. If any printer manufacturer tells you their warranty is voided by the use of compatible toner cartridges, please feel free to recite or fax the following.
Magnuson-Moss Warranty Improvement Act: United States Code Annotated Title 15 Commerce and Trade Chapter 50 Consumer Product Warranties 15 Sections 2302.
No warrantor of a consumer product may condition his written or implied warranty of such product on the consumer’s using, in connection with such product, any article or service (other than article or service provided without charge under the terms of the warranty) which is identified by brand, trade or corporate name; except that the prohibition of this subsection may be waived by the commission if: The warrantor satisfies the Commission that the warranted product will function properly only if the article or service so identified is used in connection with the warranted product, and the Commission finds that such a waiver is in the public interest.
What does this mean to you? This means that the manufacturer of the printer you are using cannot void the warranty on your printer because you use a cartridge by someone other than the printer manufacturer. This prohibition includes the use of compatible cartridges, remanufactured, continuous feeding mechanisms etc. The manufacturer will suggest you use original cartridges because they are concerned about inferior ink clogging or ruining the printer (or that is what they will tell you). Manufacturers are more concerned that you will stop using their product! The toner that we use is identical in chemical composition to the original manufacturer’s ink.[/toggle]
[toggle title=”Will using compatible cartridges hurt my printer?” opened=”no” ] No, All products are 100% guaranteed to meet OEM Performance and will not damage your machine.[/toggle]
[toggle title=”How can CARRCO offer these great savings?” opened=”no” ]At CARRCO we manufacture many of the products we sell. Like Original Equipment Manufacturers (OEMs) we take the empty cartridge and rebuild it to OEM specifications replacing all wearing components with brand new parts. All cartridges are examined and tested before and after our manufacturing process is completed. We take no chances with trying to stretch any critical components, including the drums, beyond one operating cycle. Because we sell directly to businesses, we can eliminate the cost of wholesale transportation and distribution and offer savings up to 50% off OEM cartridges. We also offer 100% new manufactured compatible cartridges for many printers, which also provide significant savings over the OEM product.[/toggle]
[toggle title=”What is a compatible cartridge?” opened=”no” ]Cartridge made by a third party manufacturer.[/toggle]
[toggle title=”Does CARRCO sell OEM cartridges?” opened=”no” ]YES, and we provide the same level of service to our customers as with our compatible cartridges. CARRCO wants to be your one stop shop for your entire imaging product needs.[/toggle]
[toggle title=”How long does it take to receive my order?” opened=”no” ]Locally we deliver most orders the next business day. If you are outside the local Tampa Bay area, we offer FREE ground shipping on orders over $50. Expedited service or same day local service is available on request.[/toggle]
[toggle title=”How do I place an order?” opened=”no” ] If you know the printer model or cartridge type, you can call us Monday – Friday between 8am and 5pm EST at (727) 572-8866 or 1-800-889-5187, fax us 24 hours at (727) 572-9977, email us firstname.lastname@example.org. If you need assistance with any order, please do not hesitate to call and our friendly staff will answer all your questions.[/toggle]
[toggle title=”What are your payment terms?” opened=”no” ]We accept company check, cash, Discover, Master card, Visa, and American Express. Credit terms are available. Please ask your CARRCO representative for more information about our credit policies.[/toggle]
[toggle title=”Does CARRCO sell any other products?” opened=”no” ] YES, we sell a full line of data cartridges for all your mass storage and back-up system needs. Of course we offer the same CARRCO service and competitive pricing with these items. In the near future we will add additional products to make CARRCO your one stop source for imaging products and related technology oriented products.
All products are “New Compatibles” or “Remanufactured” unless otherwise stated. All product names are registered trademarks of their respective holders. Model numbers used are for reference purposes only.[/toggle]
[toggle title=”How Does using compatible/remanufactured cartridges Help the environment?” opened=”no” ]More than 500 million OEM toner and inkjet cartridges are manufactured every year. If these cartridges are not diverted from our landfills, this equates to almost 1,000 tons of unnecessary pollution that can enter our waste stream every day. In addition to this potential waste, more than three quarts of oil are consumed during the manufacturing of every OEM cartridge. This equates to more than 375,000,000 gallons of oil consumed every year to make toner and inkjet cartridges.[/toggle]
[toggle title=”Who Is CARRCO?” opened=”no” ]Adam and Bob Carr founded CARRCO in the summer of 1996. CARRCO from day one focused on providing the best quality products and service in the imaging supply products industry. The image supply business for years has been dominated by small operations with little experience on how to professionally satisfy the needs of successful businesses. CARRCO is in the unique business of providing imaging products at significant savings, on time, and with a 100% guarantee. In 18 years, CARRCO has grown to over 8000 satisfied clients and a product line that includes toners, inkjets, ptouch labels, laminating sheets and ribbons for virtually all major office equipment manufacturers.[/toggle]